Braveheart paralegals are assigned to identify undocumented people in their respective areas, educate them about the importance of civil documents, encourage them to apply, and assist the clients in application process. Sometimes they have to help the clients to collect the supporting documents. Currently we are implementing two pilot projects in Hlaingtharyar of Yangon Region and Kengtung of Shan East.

Simultaneously, Braveheart explores the common barriers why people are blocked to access to civil documents. We keep tracks of the progress of application process we assisted and put those data into a secure database for further systematic analysis. That makes us understand more about the common barriers and why people get frustrated when applying.